This error message is a general server notification and can be related to one of the following issues:

• Certain PHP libraries are missing on the server (such as cURL, OpenSSL, etc.)
• Certain Apache/PHP libraries are not correctly updated (e.g., cURL, SSL/TLS, etc.)
• Certain FIREWALLS are blocking the script
• The server is experiencing issues with processing .htaccess files.

In any of these cases, it is advisable to contact your server administrator. They can pay attention to the following points:

• Outdated PHP version (Minimum version 5.3)
• Outdated OpenSSL library
• Missing cUrl library
• Incorrect configuration of the ca-bundle, click here for more information
• Lack of the security patch "security patch 5746" from 2010

For Payment Service Providers, security is essential. Webshop owners are expected to secure their servers as best as possible. To achieve this, certain requirements are imposed on the software installed and configured on the web server.

If the server administrator is unable to accurately determine the cause of the error message, iDEAL Checkout can potentially provide more targeted information. Email us at info@ideal-checkout.nl